Functions and TasksMinor Hotels Europe & Americas is looking for a highly motivated student currently enrolled in academic studies who wishes to undertake a management internship within our Rooms Division team for Southern Europe at our central offices in Barcelona.
The responsibilities of the position include the following tasks:
• Operational Control Support:- Collaborate in the organization and coordination of the Rooms Division departments at a corporate level.
- Assist in establishing and supervising operational policies to ensure efficiency across all hotels.
- Occasionally conduct periodic operational audits to ensure compliance with service standards.
- Ensure and follow up on improvement action plans opened in audited hotels.
- Review and coordinate the implementation of new technologies in the hotels.
- Review and control SOPs and collaborate in the development of operational protocols for the assigned departments.
• Financial Control Support:- Prepare end-of-month reports to monitor the financial results of departmental expense accounts.
- Collaborate in the creation of improvement strategies as needed.
- Supervise the implementation of cost‑control policies across all hotels.
- Monitor and analyze the evolution of costs and participate in the creation of reports for senior management.
- Monitor compliance with financial objectives and follow up directly with hotels for the implementation of improvement actions.
• Quality Control Support:- Prepare reports to monitor and track the evolution of hotel quality results.
- Collaborate in active training for the Housekeeping Management team to develop team capabilities.
- Follow up on audits and inspections carried out by hotel management.
- Monitor and evaluate guest satisfaction at a regional level.
- Occasionally conduct inspections and audits to ensure compliance with company quality standards.
- Collaborate in the creation of standards and support manuals for the teams.
Required Profile:- Academic Background: Preferably in the penultimate or final year of a Bachelor’s degree in Tourism, Hotel Management, or a Master’s degree related to the sector.
- Specific Knowledge: Familiarity with Microsoft Office. Strong communication skills in English and Spanish are highly valued.
- Desired Profile: Enthusiastic about learning, strong organizational skills, and ability to handle multiple tasks.
General Information**
Location: Barcelona Central Services
Conditions:- Duration: 6 months, with the possibility of extending for an additional 6 months.
- Schedule: Full-time. Monday to Thursday from 09:00 to 18:30, and Friday from 09:00 to 15:00.
- Monthly Compensation: €700.
- Monthly Meal Voucher: €112.
Internships at Minor Hotels Europe & Americas reflect our company’s commitment to supporting future professionals in our sector by helping you complete your practical training and providing a rich and experience‑based learning environment.
