Oportunidad de Prácticas: Editor de Video Barcelona

Objetivo: Un/a portero/a es responsable de dar la bienvenida a todos los clientes que llegan al hotel, tanto los que se alojan como los que disfrutan de los diferentes servicios de restauración o que asisten a eventos. Buscamos un/a Portero/a, con las siguientes FUNCIONES: · Brindar consistentemente un servicio atento y sincero. · Abrir las puertas de los coches y taxis a los huéspedes que llegan y salen mientras los saludan calurosamente. · Gestión de aparcamiento de coches de clientes. · Ayudar con la carga y descarga de equipaje hacia y desde los vehículos. · Abrir la puerta de entrada a clientes que lleguen o se vayan. · Ayudar a los huéspedes con respecto a las instalaciones del hotel de una manera informativa y útil en caso solicitado. · Seguir las políticas departamentales, los procedimientos y los estándares de servicio. · Seguir todas las políticas de seguridad. · Otras tareas pueden ser asignadas

En Mercer Hoteles cuidamos cada detalle para convertir la estancia de cada huésped en una vivencia memorable. Nuestro equipo humano trabaja para ofrecer la excelencia: Una forma de entender la atención al cliente que ha convertido nuestros hoteles 5*GL de Barcelona y Sevilla en una referencia. Buscamos a aquellos colaboradores que compartan nuestra filosofía de servicio: Profesionales honestos, respetuosos, responsables y entusiastas, con una actitud educada, cordial y discreta, comprometidos con satisfacción de nuestros huéspedes, dispuestos a situar al cliente en el centro de todos sus comportamientos y motivados para brindar una atención personalizada y de gran clase. En Mercer Hoteles precisamos incorporar un/a DOORMAN para formar parte de nuestro equipo de Front Desk Madrid dando apoyo a las labores de Recepción (mozo, aparcacoches, etc.). ¿Qué buscamos? Formación en el área de Turismo / Hostelería Español e inglés a nivel profesional. Francés valorable Disponibilidad para realizar turnos rotativos Carné de conducir Incorporación inmediata Perfil proactivo y resolutivo Buenas habilidades de comunicación, sentido de responsabilidad y orientación al cliente ¿Qué ofrecemos? Posición estable en nuestra compañía Salario según convenio + Propinas Jornada completa Horario: turno rotativo de lunes a domingo con dos días de descanso semanales. Buen ambiente de trabajo y un equipo inmejorable. ¡Si crees que puedes encajar en esta oferta, no dudes en apuntarte! ¡Estaremos encantados de conocerte!

Descripción ¿Te entusiasma impulsar el talento, optimizar procesos y liderar iniciativas que generan impacto real en la organización? ¿Eres una persona comunicativa, analítica, creativa y con energía para poner en marcha proyectos que transforman la experiencia de los equipos? ¡Entonces queremos conocerte! Nuestra misión En Mac Hotels apostamos por el crecimiento profesional, la calidad y la mejora continua. Como Especialista en Formación y Procesos , serás una pieza clave en la evolución de nuestros equipos, impulsando el desarrollo de competencias, fortaleciendo estándares operativos y asegurando que cada proyecto de formación genere resultados visibles y medibles. ¿Qué harás en tu día a día? Te encargarás de combinar creatividad, análisis y dinamismo para: Identificar y analizar necesidades formativas en distintos departamentos y hoteles. Diseñar acciones formativas , tanto presenciales como online, asegurando su coherencia pedagógica y su alineación con los objetivos corporativos. Impartir formaciones directamente , adaptando los contenidos y metodologías a las necesidades de los equipos. Coordinar, ejecutar y evaluar los planes de formación corporativos e individuales. Liderar la preparación y seguimiento de auditorías internas, elaborando checklists y verificando el cumplimiento de estándares. Gestionar acciones correctivas derivadas de auditorías, asegurando una implementación efectiva y documentada. Administrar y mantener actualizada nuestra plataforma online de formación interna, garantizando su accesibilidad y correcto funcionamiento. Medir el impacto de la formación, recopilando evidencias y presentando resultados de manera clara y visual. Participar en la actualización y en la elaboración de nuevos procedimientos operativos , incorporando mejoras basadas en datos, resultados y feedback de los equipos. Elaborar informes e indicadores de desempeño, efectividad y satisfacción de la formación. Fomentar la colaboración, la comunicación y el intercambio de buenas prácticas entre departamentos y hoteles. Lo que buscamos en ti Buscamos una persona con iniciativa, energía, capacidad de conectar con otros y al mismo tiempo rigurosa y orientada al detalle. Alguien que disfrute con la mejora continua, comunicando y construyendo procesos claros y efectivos. Formación: Grado en Psicología, Pedagogía, Sociología, ADE o áreas afines. Muy Valorable tener el Máster o Posgrado en Gestión del Talento, RRHH o Formación. Experiencia: mínimo 5 años en un rol similar. Valorable experiencia en el sector hotelero o de servicios. Idiomas: Inglés intermedio. Otros idiomas es un plus. Conocimientos informáticos: Ofimática avanzada. Experiencia en plataformas de formación / LMS. Canva, Visio, Premiere (valorable). Habilidades de análisis de datos y presentaciones visuales. Competencias clave: Desarrollo de personas, comunicación efectiva y creatividad, orientación a la calidad y al cliente, proactividad e iniciativa, integridad y confidencialidad, adaptación al cambio, capacidad analítica y organización de múltiples proyectos, trabajo colaborativo (serán evaluadas durante el proceso de selección). ¿Qué ofrecemos? Tipo de contrato: Fijo Discontinuo. Horario: Lunes a Jueves de 8.30h a 17h (con entrada y salida flexibles) y Viernes de 9h a 15h. Movilidad: Disponibilidad para desplazarse con frecuencia a los hoteles del grupo. Salario: Según valía y experiencia. Beneficios exclusivos para empleados: descuentos en hoteles, restaurantes y productos asociados. Acceso a programas de formación y desarrollo profesional. ¿Por qué te gustará trabajar con nosotros? Tendrás un rol con visibilidad e impacto directo en la experiencia del empleado. Podrás crear, proponer ideas y ver cómo se hacen realidad. Formarás parte de un equipo que valora la creatividad, la comunicación, la mejora continua y la excelencia. Si eres un profesional con pasión por el crecimiento y la expansión hotelera y buscas un reto en una empresa líder, ¡queremos conocerte!

What will be your mission? As a Spa Receptionist , you will play a key role as our guests' first impression of the Spa is in your hands. What will you do? Responsible for ensuring that all interactions are pleasant and service-oriented. Possess excellent knowledge of the spa's offerings, types of treatments, availability of appointments, cost of treatments and other relevant information. Willing to assist with requests such as spa tours, promotional offers and facility tours. What are we looking for? Experience in the hospitality industry. Fluent in written and spoken English. Good interpersonal skills. Well groomed with a pleasant personality. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites – spread across the vibrant Citadel and the exclusive Retreat – offering magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This 5-star resort is an award-winning gastronomic destination, featuring restaurants that range from light and simple cuisine to Michelin-starred fine dining. In addition, it boasts numerous pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama’s golden sand beach, guests enjoy an exclusive area with complimentary sun loungers and umbrellas. Join our team! …as Spa Supervisor at The Ritz-Carlton Abama Resort in Tenerife!! Who we are looking for… Are you passionate about delivering exceptional wellness experiences and leading a team to ensure flawless service? As a Spa Supervisor , you will oversee the daily operations of the spa, ensuring every guest enjoys a relaxing and luxurious experience. If you have strong leadership skills, attention to detail, and thrive in a luxury environment, we want to meet you! Your responsibilities include… Supervise daily spa operations, ensuring compliance with The Ritz-Carlton standards. Coordinate and support therapists and receptionists to deliver outstanding service. Manage staff schedules, task assignments, and attendance. Ensure treatment rooms and common areas are prepared, clean, and organized. Assist guests with inquiries and provide personalized recommendations. Monitor inventory of products and supplies, placing orders when necessary. Guarantee adherence to safety, hygiene, and wellness protocols. Collect guest feedback and suggest improvements to enhance the spa experience. What we expect from you… Previous experience in spa supervision or wellness management (preferably in luxury hotels). Knowledge of spa treatments and services. Strong leadership, communication, and customer service skills. Fluency in English and Spanish. Ability to work as part of a team and adapt to dynamic environments. Valid work permit in Spain. What we offer… Attractive salary above market standards. Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also for your family, partner, and parents. Enjoy our culinary offerings with 20% discount at our hotels and 50% at the resort. Up to 75% discount on flights if you reside in Tenerife. Corporate benefits with discounts on leisure and travel. Special birthday gift. Experience the resort as a guest after one year of service – a unique opportunity! Extra pay. Innovative training programs and professional development opportunities. Growth possibilities within an international company. Complimentary meals in the employee dining room. Uniform and laundry included. Employee celebrations and events: outings, anniversaries, special weeks. Activities to contribute to the community. Comprehensive corporate medical care. (All benefit programs and bonuses are subject to internal regulations and applicable tax and social laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time.) Feeling inspired? Apply on MarriottCareers with your documentation. Marriott International is an equal opportunity employer. We believe in diversity and an inclusive culture focused on people. We are committed to not discriminating based on disability, veteran status, or other protected grounds under the law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional they linger long after the stay. We believe everyone succeeds when empowered to be creative, attentive, and compassionate. Every day we set the standard for unique luxury service and take pride in delivering excellence in care and comfort for our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are upheld with grace and attention every day. These values are the foundation of our culture and the reason The Ritz-Carlton is a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, such as the Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of Marriott International’s portfolio of brands. Be where you can give your best, start your purpose, belong to an incredible global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites – spread across the vibrant Citadel and the exclusive Retreat – offering magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This 5-star resort is an award-winning gastronomic destination, featuring restaurants that range from light and simple cuisine to Michelin-starred fine dining. In addition, it boasts numerous pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama’s golden sand beach, guests enjoy an exclusive area with complimentary sun loungers and umbrellas. Join our team! …as Spa Desk Agent at The Ritz-Carlton Abama Resort in Tenerife!! Who we are looking for… Are you passionate about creating exceptional wellness experiences and providing outstanding service from the very first interaction? As a Spa Desk Agent , you will be the first point of contact for our guests, ensuring a warm, professional, and personalized welcome. If you have strong organizational skills, attention to detail, and thrive in a luxury environment, we want to meet you! Your responsibilities include… Supervise daily spa operations, ensuring compliance with The Ritz-Carlton standards. Coordinate and support therapists and receptionists to deliver outstanding service. Manage staff schedules, task assignments, and attendance. Ensure treatment rooms and common areas are prepared, clean, and organized. Assist guests with inquiries and provide personalized recommendations. Monitor inventory of products and supplies, placing orders when necessary. Guarantee adherence to safety, hygiene, and wellness protocols. Collect guest feedback and suggest improvements to enhance the spa experience. What we expect from you… Previous experience in reception, customer service, or related areas (preferably in luxury hotels or spas). Excellent communication and customer service skills. Fluency in English and Spanish. Basic knowledge of spa treatments and services (preferred). Ability to work as part of a team and adapt to dynamic environments. Valid work permit in Spain. What we offer… Attractive salary above market standards. Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also for your family, partner, and parents. Enjoy our culinary offerings with 20% discount at our hotels and 50% at the resort. Up to 75% discount on flights if you reside in Tenerife. Corporate benefits with discounts on leisure and travel. Special birthday gift. Experience the resort as a guest after one year of service – a unique opportunity! Extra pay. Innovative training programs and professional development opportunities. Growth possibilities within an international company. Complimentary meals in the employee dining room. Uniform and laundry included. Employee celebrations and events: outings, anniversaries, special weeks. Activities to contribute to the community. Comprehensive corporate medical care. (All benefit programs and bonuses are subject to internal regulations and applicable tax and social laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time.) Feeling inspired? Apply on MarriottCareers with your documentation. Marriott International is an equal opportunity employer. We believe in diversity and an inclusive culture focused on people. We are committed to not discriminating based on disability, veteran status, or other protected grounds under the law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional they linger long after the stay. We believe everyone succeeds when empowered to be creative, attentive, and compassionate. Every day we set the standard for unique luxury service and take pride in delivering excellence in care and comfort for our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are upheld with grace and attention every day. These values are the foundation of our culture and the reason The Ritz-Carlton is a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, such as the Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of Marriott International’s portfolio of brands. Be where you can give your best, start your purpose, belong to an incredible global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites – spread across the vibrant Citadel and the exclusive Retreat – offering magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This 5-star resort is an award-winning gastronomic destination, featuring restaurants that range from light and simple cuisine to Michelin-starred fine dining. In addition, it boasts numerous pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama’s golden sand beach, guests enjoy an exclusive area with complimentary sun loungers and umbrellas. Join our team! …as Spa Service Expert at The Ritz-Carlton Abama Resort in Tenerife!! Who we are looking for… Are you passionate about creating unique wellness experiences and delivering exceptional service? As a Spa Service Expert , you will ensure that every guest enjoys a relaxing and personalized experience from the moment they arrive at the spa. If you have great attention to detail, strong communication skills, and love working in a luxury environment, we want to meet you! Your responsibilities include… Provide general guidance to guests about the spa, including locker use, lounge areas, and hospitality stations. Offer amenities such as water, juices, or heated neck pillows to enhance guest comfort. Answer questions about spa services and hotel facilities. Escort guests to and from treatment rooms. Regularly check the system for updates and schedule changes throughout the day. Maintain cleanliness and organization in workstations, treatment rooms, lockers, and common areas. Place used linens in the designated area. Secure products and equipment at the end of each shift. Restock lockers, lounge areas, and hospitality stations with towels, linens, products, and amenities. What we expect from you… Previous experience in spa, hospitality, or customer service (preferably in luxury hotels). Excellent communication and customer service skills. Fluency in English and Spanish. Ability to work as part of a team and adapt to dynamic environments. Valid work permit in Spain. What we offer… Attractive salary above market standards. Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also for your family, partner, and parents. Enjoy our culinary offerings with 20% discount at our hotels and 50% at the resort. Up to 75% discount on flights if you reside in Tenerife. Corporate benefits with discounts on leisure and travel. Special birthday gift. Experience the resort as a guest after one year of service – a unique opportunity! Extra pay. Innovative training programs and professional development opportunities. Growth possibilities within an international company. Complimentary meals in the employee dining room. Uniform and laundry included. Employee celebrations and events: outings, anniversaries, special weeks. Activities to contribute to the community. Comprehensive corporate medical care. (All benefit programs and bonuses are subject to internal regulations and applicable tax and social laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time.) Feeling inspired? Apply on MarriottCareers with your documentation. Marriott International is an equal opportunity employer. We believe in diversity and an inclusive culture focused on people. We are committed to not discriminating based on disability, veteran status, or other protected grounds under the law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional they linger long after the stay. We believe everyone succeeds when empowered to be creative, attentive, and compassionate. Every day we set the standard for unique luxury service and take pride in delivering excellence in care and comfort for our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are upheld with grace and attention every day. These values are the foundation of our culture and the reason The Ritz-Carlton is a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, such as the Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of Marriott International’s portfolio of brands. Be where you can give your best, start your purpose, belong to an incredible global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 290 hoteles con presencia en más de 20 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos Jefe/a de Sector en Hotel 4* en A Coruña. ¿De qué serás responsable? Supervisión del personal: Coordinar y liderar al equipo de camareros dentro de su sector para garantizar un servicio eficiente y de calidad. Atención al cliente: Resolver dudas, atender quejas y asegurarse de que los clientes tengan una experiencia positiva. Organización del servicio: Asignar mesas al personal, gestionar reservas y supervisar el montaje y desmontaje de las mesas según los estándares del establecimiento. Formación y desarrollo del equipo: Capacitar al personal en técnicas de servicio, normas de la casa y manejo de situaciones difíciles. Control de calidad: Supervisar que la presentación de platos y bebidas cumpla con los estándares del restaurante. Gestión de inventarios: Asegurarse de que no falten insumos necesarios en el área de servicio, como utensilios, menús o suministros específicos. Coordinación interdepartamental: Colaborar con la cocina, el bar y otros departamentos para garantizar un flujo continuo y eficiente del servicio. Gestión de horarios: Elaborar turnos y horarios para garantizar que haya suficiente personal durante los períodos de mayor afluencia. Resolución de problemas: Actuar rápidamente ante imprevistos, como cambios de última hora en las reservas o problemas técnicos. Seguimiento y evaluación: Realizar reuniones regulares con el equipo para dar retroalimentación y proponer mejoras. ¿Qué buscamos? Experiencia mínima de 1-3 años en el puesto. Estudios de hostelería y turismo. Preferible experiencia en hoteles de 4-5 estrellas. Nivel de inglés avanzado. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 290 hoteles con presencia en más de 21 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Maitre para uno de nuestros hoteles en Estepona, Málaga. ¿De qué serás responsable? Gestión y coordinación operativa del área de restauración, del servicio de restaurante (coordinando al personal de servicio, asegurando que los clientes reciban una atención de calidad y manteniendo el flujo eficiente durante las horas de comida). Seguimiento del cumplimiento de las normativas. Resolución de problemas, en situaciones difíciles, como quejas de clientes o problemas en el servicio, buscando soluciones de manera diplomática y eficiente. Organización de eventos especiales, como cenas privadas o celebraciones. ¿Qué buscamos?: Experiencia mínima de 2 años en el puesto. Conocimientos específicos en gastronomía y eventos. Nivel de inglés alto y valorable segundo idioma. Formación en restauración, turismo o similar. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites – spread across the vibrant Citadel and the exclusive Retreat – offering magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This 5-star resort is an award-winning gastronomic destination, featuring restaurants that range from light and simple cuisine to Michelin-starred fine dining. In addition, it boasts numerous pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama’s golden sand beach, guests enjoy an exclusive area with complimentary sun loungers and umbrellas. Join our team! …as Recreation Coordinator at The Ritz-Carlton Abama Resort in Tenerife!! Who we are looking for… Are you passionate about creating memorable experiences for guests of all ages? As a Recreation Coordinator , you will be at the heart of our recreational activities, ensuring every moment at the resort is unique and enjoyable. If you thrive in dynamic environments, have exceptional organizational skills, and love surprising guests with creativity, we want to meet you! Your responsibilities include… Design, plan, and coordinate recreational activities for adults, families, and children, aligned with The Ritz-Carlton luxury standards. Oversee the Ritz Kids program, ensuring safe, educational, and entertaining experiences. Collaborate with other departments (Spa, Fitness, Food & Beverage) to integrate activities into the overall guest experience. Manage event calendars, materials, and spaces for activities. Assist guests with activity inquiries and provide personalized recommendations. Promote participation in activities and exclusive resort experiences. Ensure compliance with safety and wellness protocols in all activities. Collect feedback and propose improvements to elevate the recreational experience. What we expect from you… Previous experience in coordinating recreational activities, tourist animation, or event management (preferably in luxury hotels). Creativity and ability to design unique experiences. Excellent communication and customer service skills. Fluency in English and Spanish. Ability to work as part of a team and adapt to changing environments. Valid work permit in Spain. What we offer… Attractive salary above market standards. Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also for your family, partner, and parents. Enjoy our culinary offerings with 20% discount at our hotels and 50% at the resort. Up to 75% discount on flights if you reside in Tenerife. Corporate benefits with discounts on leisure and travel. Special birthday gift. Experience the resort as a guest after one year of service – a unique opportunity! Extra pay. Innovative training programs and professional development opportunities. Growth possibilities within an international company. Complimentary meals in the employee dining room. Uniform and laundry included. Employee celebrations and events: outings, anniversaries, special weeks. Activities to contribute to the community. Comprehensive corporate medical care. (All benefit programs and bonuses are subject to internal regulations and applicable tax and social laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time.) Feeling inspired? Apply on MarriottCareers with your documentation. Marriott International is an equal opportunity employer. We believe in diversity and an inclusive culture focused on people. We are committed to not discriminating based on disability, veteran status, or other protected grounds under the law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional they linger long after the stay. We believe everyone succeeds when empowered to be creative, attentive, and compassionate. Every day we set the standard for unique luxury service and take pride in delivering excellence in care and comfort for our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are upheld with grace and attention every day. These values are the foundation of our culture and the reason The Ritz-Carlton is a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, such as the Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of Marriott International’s portfolio of brands. Be where you can give your best, start your purpose, belong to an incredible global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort—an oasis of tranquility where sea, land and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites distributed between the Citadel and the exclusive Retreat, we offer unparalleled views of the Atlantic Ocean, Mount Teide and our lush gardens. Our 5-star resort stands out for its award-winning culinary offering—including Michelin-starred restaurants—a 2,500 m² Spa & Fitness Center, multiple pools, and the largest Ritz Kids in Europe. Join our team… …as a Graphic Designer in the Marketing Department at The Ritz-Carlton, Abama Resort in Tenerife. Who we are looking for… Are you passionate about visual design, creativity, and brand storytelling? As a Graphic Designer , you will bring the resort’s visual identity to life across all touchpoints: print materials, digital content, campaigns, F&B concepts, on-property activations, and guest communication. We are seeking someone with a refined aesthetic, strong technical skills, and a keen eye for detail—capable of creating visual assets aligned with the standards of an international luxury brand. If you enjoy transforming briefs into memorable designs, collaborating with a dynamic team, and contributing to high-impact creative projects, we would love to meet you! Your responsibilities include… Creative Design & Brand Development Create and adapt visual assets in line with brand guidelines, ensuring consistency and excellence across all channels. Design marketing and guest-facing collateral including brochures, menus, signage, presentations, maps, flyers, and digital content. Support the creation of seasonal campaigns, brand storytelling pieces, and creative concepts for resort initiatives. Digital Assets & Social Media Collaborate with the Content Manager to produce high-quality digital assets for social media, newsletters, and paid campaigns. Adapt creative pieces to multiple formats, ensuring optimal performance across platforms. Photography & Content Creation Support on-property photography needs (lifestyle, F&B, events, product). Retouch images and prepare content according to luxury-brand quality standards. Occasionally assist with short-form video content or simple motion graphics. Collaboration & Project Execution Work closely with the Marketing team to ensure timely delivery of projects. Coordinate with internal departments to understand their needs and develop effective visual solutions. Manage relationships with external vendors, printers and production partners to ensure correct execution of materials. Handle multiple design requests simultaneously while maintaining accuracy and attention to detail. What we expect from you… Qualifications & Skills Degree in Graphic Design, Visual Communication or a related field. 2+ years of experience in graphic design, preferably in hospitality, luxury, lifestyle, or agency environments. Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop); experience with Lightroom and Premiere/After Effects is a plus. Strong eye for layout, typography, color, and luxury aesthetics. Basic photography skills and confidence with DSLR or mirrorless cameras. Ability to interpret briefs and deliver refined, brand-aligned creative solutions. Excellent organizational and time-management skills. Ability to adapt quickly in a fast-paced, results-oriented environment. A collaborative, proactive and solution-oriented mindset. Fluency in English; Spanish is a plus. What we offer… The opportunity to contribute to the visual identity of a leading luxury resort. An inspiring, collaborative work environment within an international brand. Professional growth within the Marketing & Communications department. Exposure to a wide variety of creative projects, from F&B campaigns to on-property activations and resort experiences. Competitive salary above market level. Special rates at more than 9,500 Marriott hotels worldwide (“Explore Rate”) for you, your family, partner, and parents. Discounts on dining within the resort and other company properties. Up to 75% discount on flights if you reside in Tenerife when traveling to mainland Spain. A special birthday gift. One complimentary stay at the resort after one year of service. Extra pay and additional benefits according to internal policies. Advanced training programs and genuine opportunities for professional development. Employee dining room, uniform, and laundry service included. Team activities, internal events, and social impact initiatives. Comprehensive corporate medical care. (Benefits are subject to internal policies and may vary.) Feeling inspired? Apply through MarriottCareers with your updated documentation. Marriott International is an equal opportunity employer. We value diversity, inclusion and authenticity. At The Ritz-Carlton, we create extraordinary experiences that last, driven by our Credo, Employee Promise and Gold Standards. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role: Four Seasons Hotel Madrid is looking for a Call Center Agent to join our team. This position will work within reservations department, and must have a commitment and passion, providing a first-class service to the Four Seasons Standards, ensuring that the guests’ needs are met and will do this in a pleasant manner as an ambassador for the Four Seasons product. What you will do: You are a meeting point for all incoming calls. You are a supporting hand for all callers with their questions and requirements. You are a leading help for our guests to connect them with our departments or transfer information. What you bring: We are looking for individuals that are highly motivated team players. This role has direct contact with guests and as such good communication skills are essential. This position does require an applicant with a flexible schedule, able to work in different shifts, weekends, and holidays. At least one years’ experience in a similar role within a five star luxury environment is preferred. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 working days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

Objetivo: Un/a portero/a es responsable de dar la bienvenida a todos los clientes que llegan al hotel, tanto los que se alojan como los que disfrutan de los diferentes servicios de restauración o que asisten a eventos. Buscamos un/a Portero/a, con las siguientes FUNCIONES: · Brindar consistentemente un servicio atento y sincero. · Abrir las puertas de los coches y taxis a los huéspedes que llegan y salen mientras los saludan calurosamente. · Gestión de aparcamiento de coches de clientes. · Ayudar con la carga y descarga de equipaje hacia y desde los vehículos. · Abrir la puerta de entrada a clientes que lleguen o se vayan. · Ayudar a los huéspedes con respecto a las instalaciones del hotel de una manera informativa y útil en caso solicitado. · Seguir las políticas departamentales, los procedimientos y los estándares de servicio. · Seguir todas las políticas de seguridad. · Otras tareas pueden ser asignadas

En Mercer Hoteles cuidamos cada detalle para convertir la estancia de cada huésped en una vivencia memorable. Nuestro equipo humano trabaja para ofrecer la excelencia: Una forma de entender la atención al cliente que ha convertido nuestros hoteles 5*GL de Barcelona y Sevilla en una referencia. Buscamos a aquellos colaboradores que compartan nuestra filosofía de servicio: Profesionales honestos, respetuosos, responsables y entusiastas, con una actitud educada, cordial y discreta, comprometidos con satisfacción de nuestros huéspedes, dispuestos a situar al cliente en el centro de todos sus comportamientos y motivados para brindar una atención personalizada y de gran clase. En Mercer Hoteles precisamos incorporar un/a DOORMAN para formar parte de nuestro equipo de Front Desk Madrid dando apoyo a las labores de Recepción (mozo, aparcacoches, etc.). ¿Qué buscamos? Formación en el área de Turismo / Hostelería Español e inglés a nivel profesional. Francés valorable Disponibilidad para realizar turnos rotativos Carné de conducir Incorporación inmediata Perfil proactivo y resolutivo Buenas habilidades de comunicación, sentido de responsabilidad y orientación al cliente ¿Qué ofrecemos? Posición estable en nuestra compañía Salario según convenio + Propinas Jornada completa Horario: turno rotativo de lunes a domingo con dos días de descanso semanales. Buen ambiente de trabajo y un equipo inmejorable. ¡Si crees que puedes encajar en esta oferta, no dudes en apuntarte! ¡Estaremos encantados de conocerte!

Descripción ¿Te entusiasma impulsar el talento, optimizar procesos y liderar iniciativas que generan impacto real en la organización? ¿Eres una persona comunicativa, analítica, creativa y con energía para poner en marcha proyectos que transforman la experiencia de los equipos? ¡Entonces queremos conocerte! Nuestra misión En Mac Hotels apostamos por el crecimiento profesional, la calidad y la mejora continua. Como Especialista en Formación y Procesos , serás una pieza clave en la evolución de nuestros equipos, impulsando el desarrollo de competencias, fortaleciendo estándares operativos y asegurando que cada proyecto de formación genere resultados visibles y medibles. ¿Qué harás en tu día a día? Te encargarás de combinar creatividad, análisis y dinamismo para: Identificar y analizar necesidades formativas en distintos departamentos y hoteles. Diseñar acciones formativas , tanto presenciales como online, asegurando su coherencia pedagógica y su alineación con los objetivos corporativos. Impartir formaciones directamente , adaptando los contenidos y metodologías a las necesidades de los equipos. Coordinar, ejecutar y evaluar los planes de formación corporativos e individuales. Liderar la preparación y seguimiento de auditorías internas, elaborando checklists y verificando el cumplimiento de estándares. Gestionar acciones correctivas derivadas de auditorías, asegurando una implementación efectiva y documentada. Administrar y mantener actualizada nuestra plataforma online de formación interna, garantizando su accesibilidad y correcto funcionamiento. Medir el impacto de la formación, recopilando evidencias y presentando resultados de manera clara y visual. Participar en la actualización y en la elaboración de nuevos procedimientos operativos , incorporando mejoras basadas en datos, resultados y feedback de los equipos. Elaborar informes e indicadores de desempeño, efectividad y satisfacción de la formación. Fomentar la colaboración, la comunicación y el intercambio de buenas prácticas entre departamentos y hoteles. Lo que buscamos en ti Buscamos una persona con iniciativa, energía, capacidad de conectar con otros y al mismo tiempo rigurosa y orientada al detalle. Alguien que disfrute con la mejora continua, comunicando y construyendo procesos claros y efectivos. Formación: Grado en Psicología, Pedagogía, Sociología, ADE o áreas afines. Muy Valorable tener el Máster o Posgrado en Gestión del Talento, RRHH o Formación. Experiencia: mínimo 5 años en un rol similar. Valorable experiencia en el sector hotelero o de servicios. Idiomas: Inglés intermedio. Otros idiomas es un plus. Conocimientos informáticos: Ofimática avanzada. Experiencia en plataformas de formación / LMS. Canva, Visio, Premiere (valorable). Habilidades de análisis de datos y presentaciones visuales. Competencias clave: Desarrollo de personas, comunicación efectiva y creatividad, orientación a la calidad y al cliente, proactividad e iniciativa, integridad y confidencialidad, adaptación al cambio, capacidad analítica y organización de múltiples proyectos, trabajo colaborativo (serán evaluadas durante el proceso de selección). ¿Qué ofrecemos? Tipo de contrato: Fijo Discontinuo. Horario: Lunes a Jueves de 8.30h a 17h (con entrada y salida flexibles) y Viernes de 9h a 15h. Movilidad: Disponibilidad para desplazarse con frecuencia a los hoteles del grupo. Salario: Según valía y experiencia. Beneficios exclusivos para empleados: descuentos en hoteles, restaurantes y productos asociados. Acceso a programas de formación y desarrollo profesional. ¿Por qué te gustará trabajar con nosotros? Tendrás un rol con visibilidad e impacto directo en la experiencia del empleado. Podrás crear, proponer ideas y ver cómo se hacen realidad. Formarás parte de un equipo que valora la creatividad, la comunicación, la mejora continua y la excelencia. Si eres un profesional con pasión por el crecimiento y la expansión hotelera y buscas un reto en una empresa líder, ¡queremos conocerte!

What will be your mission? As a Spa Receptionist , you will play a key role as our guests' first impression of the Spa is in your hands. What will you do? Responsible for ensuring that all interactions are pleasant and service-oriented. Possess excellent knowledge of the spa's offerings, types of treatments, availability of appointments, cost of treatments and other relevant information. Willing to assist with requests such as spa tours, promotional offers and facility tours. What are we looking for? Experience in the hospitality industry. Fluent in written and spoken English. Good interpersonal skills. Well groomed with a pleasant personality. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.